ClearB5.com ("ClearB5"), also legally known as SKINCLR Solutions Inc., operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ClearB5 is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. By using the Services, you acknowledge that you have read this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. Depending on how you interact with the Services, we may collect or process the following categories of personal information:
- Contact details including your name, billing and shipping address, phone number, and email address.
- Financial information including payment card and financial account numbers, transaction details, and payment confirmation.
- Account information including your username, password, preferences and settings.
- Transaction information including items you view, add to cart, purchase, return, exchange or cancel.
- Communications with us, such as customer support inquiries.
- Device information including your device, browser, IP address, and other unique identifiers.
- Usage information regarding how and when you interact with or navigate the Services.
Personal Information Sources
- Directly from you when you create an account, use the Services, or communicate with us.
- Automatically through the Services and through cookies and similar technologies.
- From our service providers who process personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
We use personal information to provide, tailor, and improve the Services; to process payments and fulfill your orders; for marketing and advertising; for security and fraud prevention; to communicate with you and provide customer support; and to comply with applicable law or valid legal process.
How We Disclose Personal Information
We may disclose your personal information with Shopify, vendors, and other third parties who perform services on our behalf (e.g. IT, payment processing, analytics, customer support, cloud storage, fulfillment and shipping), with business and marketing partners, when you consent to disclosure, with our affiliates, and in connection with a business transaction or to comply with legal obligations.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.
Third Party Websites and Links
The Services may provide links to websites operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites, and our inclusion of such links does not imply any endorsement.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” How long we retain your personal information depends on factors such as whether we need it to provide Services, comply with legal obligations, resolve disputes, or enforce our policies.
Your Rights and Choices
Depending on where you live, you may have rights to access, delete, correct, and port your personal information, to opt out of the sale/sharing of personal information for targeted advertising, and to manage your communication preferences. We will not discriminate against you for exercising any of these rights.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy and update the “Last updated” date.
Contact
Should you have any questions, please email us at hello@clearb5.com or write to us at 521-380 Macpherson Ave, Suite 521, Toronto, ON, M4V 3E3, CA.